Privacy & Cookie Policy
At MasterMeNow, your privacy is our priority. This Privacy and Cookie Policy outlines how we collect, use, and protect your personal information, and how we use cookies on our website to enhance your experience. By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Personal Information:
- Account Information: When you sign up for an account, we collect personal information such as your name, email address, and password.
- Transaction Information: When you purchase a product, we collect payment and billing information, including your credit/debit card details, billing address, and transaction history.
- Contact Information: If you contact us for support or inquiries, we collect the information you provide, such as your name, email address, and the content of your message.
1.2 Usage Data:
- Browsing Information: We collect information about your interaction with our website, such as IP address, browser type, device information, pages visited, and the duration of your visits. This data helps us understand how users navigate our site and identify areas for improvement.
1.3 Automatically Collected Data:
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your usage of our website and services. More information on how we use cookies can be found in the “Cookies” section below.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To process transactions, deliver digital products, and manage your account.
- Communication: To send you updates, promotional offers, newsletters, and other marketing materials. You can opt-out of marketing communications at any time.
- Customer Support: To respond to your inquiries, resolve technical issues, and provide customer service.
- Site Improvement: To analyze user behavior and improve the functionality and content of our website.
- Legal Compliance: To comply with legal obligations, prevent fraud, and ensure the security of our services.
3. Data Protection and Security
We are committed to protecting your personal information and employ a variety of security measures to safeguard your data, including:
- Encryption: All sensitive data, including payment information, is encrypted using Secure Socket Layer (SSL) technology.
- Access Controls: Access to your personal information is limited to authorized personnel who need it to perform their job functions.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers, including:
- Payment Processors: To facilitate transactions, we share your payment information with third-party payment gateways (e.g., Stripe, PayPal).
- Analytics Providers: We use third-party analytics services (e.g., Google Analytics) to track and analyze usage data to improve our website and services.
- Marketing Partners: We may share your information with marketing partners to deliver targeted advertisements and promotional content.
- Legal Requirements: We may disclose your information if required by law, court order, or in connection with legal proceedings to protect our rights or comply with legal obligations.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Correction: You can access and update your personal information by logging into your account or contacting us.
- Data Deletion: You can request the deletion of your personal data by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
- Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any marketing communication or by updating your preferences in your account settings.
- Cookies: You can manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
6. Cookies and Tracking Technologies
Cookies are small data files that are stored on your device when you visit a website. We use cookies and similar tracking technologies to collect information about your interactions with our website, such as pages viewed, links clicked, and other actions taken.
6.1 Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the proper functioning of the website, such as enabling you to log in and access secure areas.
- Performance Cookies: These cookies collect information about how visitors use our website, allowing us to improve site performance and user experience.
- Functional Cookies: These cookies remember your preferences and choices to enhance your experience on the site, such as language preferences and saved login information.
- Marketing Cookies: These cookies track your browsing activity to deliver personalized ads and content based on your interests.
6.2 Managing Cookies:
You can manage or disable cookies by adjusting your browser settings. Each browser provides different controls, and you can usually find these settings in the “Options” or “Preferences” menu. If you disable cookies, some features of our website may not function as intended.
- Third-Party Cookies: Some cookies on our website are set by third-party service providers, such as Google Analytics and advertising partners. These cookies are subject to the privacy policies of the respective providers.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page. Your continued use of the site after any changes constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or our data practices, please contact our Customer Service team at suppport@mastermenow.com
MasterMeNow
Email: support@mastermenow.com
Address: 515 South Flower Street, 18th Floor, Los Angeles, California 90071
