Shipping

Digital Product Delivery Policy

At MasterMeNow, all of our products are digital, which means there are no physical items to ship. As a result, our Shipping Policy is focused on ensuring a seamless and efficient digital delivery experience for our customers. Please read the following details regarding how our digital products are delivered and what to do if you experience any issues.

Digital Delivery Process:

• Instant Access: Upon completing your purchase, you will be granted immediate access to your digital product(s). This access is typically provided through one of the following methods:
  

  • Download Links: After a successful payment, a download link will be generated and made available on the order confirmation page. You will also receive an email containing the download link(s).
  • Account Dashboard: If you have created an account with MasterMeNow, your purchased digital products will be accessible through your account dashboard. Simply log in to your account, navigate to the “My Purchases” or “Downloads” section, and you will find your product ready for download.

Types of Digital Products:

• Video Courses: After purchasing a video course, you will have immediate access to view the course content via streaming or download, depending on the course format. All course materials, including videos and supplementary resources, will be available through your account.
• eBooks and Templates: These digital products will be delivered as downloadable files, such as PDFs, Word documents, or other relevant formats. You can download these files directly from your account dashboard or from the download link provided in your email.
• Other Digital Products: Additional types of digital products, such as software, audio files, or toolkits, will also be delivered electronically and accessible through the methods mentioned above.

Delivery Timeframe:

• Immediate Availability: As soon as your payment is processed, your digital product(s) will be available for download or access. In most cases, this is instantaneous. However, if you experience any delays or issues, please reach out to our support team for assistance.
• Email Delivery: You should receive an email confirmation with your download link(s) within minutes of completing your purchase. If you do not receive this email, please check your spam/junk folder, or contact our support team for help.

Access Issues:

• If you encounter any difficulties accessing your digital products, such as broken download links, expired access, or missing files, our support team is here to assist you. Please contact us at [support@mastermenow.com], and include your order number and a description of the issue.
• We aim to resolve all access issues promptly, typically within 1-2 business days. If the issue is related to a technical error on our part, we will ensure that you receive the correct access to your product without delay.

Download Limits and Expiration:

• Download Limits: Some digital products may have a limit on the number of times you can download them. This limit will be clearly stated on the product page and in your account. If you need additional downloads, please contact our support team.
• Expiration: In some cases, download links may have an expiration date. This information will be included in the delivery email. Be sure to download your product within the specified timeframe to avoid any issues.

Ongoing Access to Digital Products:

• For certain products, like video courses, you may be granted ongoing access to the content even after downloading. This may include updates, additional resources, or new versions of the product as they become available. Details about ongoing access will be provided on the product page and in your account dashboard.

International Availability:

• As all products are delivered digitally, they are available globally. No matter where you are located, you can access and download your purchased products immediately after completing the transaction.

Refund and Delivery Disputes:

• If you experience issues with accessing your product and our team is unable to resolve the problem, you may be eligible for a refund as outlined in our Returns and Refunds Policy. Please reach out to our support team with any concerns related to the delivery of your digital product.

Contact Information: If you have any questions about the digital delivery process or encounter any issues with your purchase, please do not hesitate to contact our support team at support@mastermenow.com. We are here to help and ensure that you receive your digital products without any complications.

MasterMeNow

Email: support@mastermenow.com

Address: 515 South Flower Street, 18th Floor, Los Angeles, California 90071